CVE-2009-5055

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
Configurations

Configuration 1 (hide)

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cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:*
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cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*

History

No history.

Information

Published : 2011-03-18 16:55

Updated : 2023-12-10 11:03


NVD link : CVE-2009-5055

Mitre link : CVE-2009-5055

CVE.ORG link : CVE-2009-5055


JSON object : View

Products Affected

otrs

  • otrs
CWE
CWE-264

Permissions, Privileges, and Access Controls