CVE-2017-16854

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

CVSS v3 6.5 MEDIUM
CVSS v2.0 4.0 MEDIUM

6.5^/10

CVSS v3 : MEDIUM

Vector : AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Exploitability : 2.8 / Impact : 3.6

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact HIGH

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

4.0^/10

CVSS v2.0 : MEDIUM

Vector : AV:N/AC:L/Au:S/C:P/I:N/A:N

Exploitability : 8.0 / Impact : 2.9

Access Vector NETWORK

Access Complexity LOW

Authentication SINGLE

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

References

Link	Resource
https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html	Mailing List Third Party Advisory
https://www.debian.org/security/2017/dsa-4066	Third Party Advisory
https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/	Broken Link

Configurations

Configuration 1 (hide)

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

Configuration 2 (hide)

OR	cpe:2.3:o:debian:debian_linux:7.0:::::::*
	cpe:2.3:o:debian:debian_linux:8.0:::::::*
	cpe:2.3:o:debian:debian_linux:9.0:::::::*

History

No history.

Information

Published : 2017-12-08 17:29

Updated : 2023-12-10 12:15

NVD link : CVE-2017-16854

Mitre link : CVE-2017-16854

CVE.ORG link : CVE-2017-16854

JSON object : View

Products Affected

otrs

otrs

debian

debian_linux

CWE

CWE-200

Exposure of Sensitive Information to an Unauthorized Actor

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