CVE-2017-9324

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Configurations

Configuration 1 (hide)

OR cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

Configuration 2 (hide)

OR cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*

History

No history.

Information

Published : 2017-06-12 06:29

Updated : 2023-12-10 12:15


NVD link : CVE-2017-9324

Mitre link : CVE-2017-9324

CVE.ORG link : CVE-2017-9324


JSON object : View

Products Affected

otrs

  • otrs

debian

  • debian_linux
CWE
CWE-269

Improper Privilege Management