CVE-2018-19141

Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.

CVSS v3 4.8 MEDIUM
CVSS v2.0 3.5 LOW

4.8^/10

CVSS v3 : MEDIUM

Vector : AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Exploitability : 1.7 / Impact : 2.7

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required HIGH

User Interaction REQUIRED

Confidentiality Impact LOW

Integrity Impact LOW

Availability Impact NONE

Scope CHANGED

3.5^/10

CVSS v2.0 : LOW

Vector : AV:N/AC:M/Au:S/C:N/I:P/A:N

Exploitability : 6.8 / Impact : 2.9

Access Vector NETWORK

Access Complexity MEDIUM

Authentication SINGLE

Confidentiality Impact NONE

Integrity Impact PARTIAL

Availability Impact NONE

References

Link	Resource
https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/	Patch Vendor Advisory
https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html	Mailing List Third Party Advisory

Configurations

Configuration 1 (hide)

OR	cpe:2.3:a:otrs:open_ticket_request_system::::::::
	cpe:2.3:a:otrs:open_ticket_request_system::::::::

Configuration 2 (hide)

cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*

History

No history.

Information

Published : 2018-11-11 05:29

Updated : 2023-12-10 12:44

NVD link : CVE-2018-19141

Mitre link : CVE-2018-19141

CVE.ORG link : CVE-2018-19141

JSON object : View

Products Affected

otrs

open_ticket_request_system

debian

debian_linux

CWE

CWE-79

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

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