CVE-2020-1767

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Configurations

Configuration 1 (hide)

OR cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

Configuration 2 (hide)

cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*

History

31 Aug 2023, 03:15

Type Values Removed Values Added
References
  • (MLIST) https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html -

31 Jan 2023, 20:56

Type Values Removed Values Added
First Time Debian
Debian debian Linux
References (MLIST) https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html - (MLIST) https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html - Mailing List, Third Party Advisory
CPE cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*

Information

Published : 2020-01-10 15:15

Updated : 2023-12-10 13:13


NVD link : CVE-2020-1767

Mitre link : CVE-2020-1767

CVE.ORG link : CVE-2020-1767


JSON object : View

Products Affected

otrs

  • otrs

debian

  • debian_linux