CVE-2020-1778

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

CVSS v3 4.3 MEDIUM
CVSS v2.0 4.0 MEDIUM

4.3^/10

CVSS v3 : MEDIUM

Vector :

Exploitability : 2.8 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

4.0^/10

CVSS v2.0 : MEDIUM

Vector : AV:N/AC:L/Au:S/C:P/I:N/A:N

Exploitability : 8.0 / Impact : 2.9

Access Vector NETWORK

Access Complexity LOW

Authentication SINGLE

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

References

Link	Resource
https://otrs.com/release-notes/otrs-security-advisory-2020-16/	Release Notes Vendor Advisory

Configurations

Configuration 1 (hide)

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

History

No history.

Information

Published : 2020-11-23 16:15

Updated : 2023-12-10 13:41

NVD link : CVE-2020-1778

Mitre link : CVE-2020-1778

CVE.ORG link : CVE-2020-1778

JSON object : View

Products Affected

otrs

otrs

CWE

CWE-287

Improper Authentication

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