CVE-2021-36100

Specially crafted string in OTRS system configuration can allow the execution of any system command.

CVSS v3 8.8 HIGH
CVSS v2.0 9.0 HIGH

8.8^/10

CVSS v3 : HIGH

Vector :

Exploitability : 2.8 / Impact : 5.9

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact HIGH

Integrity Impact HIGH

Availability Impact HIGH

Scope UNCHANGED

9.0^/10

CVSS v2.0 : HIGH

Vector : AV:N/AC:L/Au:S/C:C/I:C/A:C

Exploitability : 8.0 / Impact : 10.0

Access Vector NETWORK

Access Complexity LOW

Authentication SINGLE

Confidentiality Impact COMPLETE

Integrity Impact COMPLETE

Availability Impact COMPLETE

References

Link	Resource
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2022-03/	Release Notes Vendor Advisory

Configurations

Configuration 1 (hide)

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs_itsm::::::::
	cpe:2.3:a:otrs:otrs_itsm::::::::
	cpe:2.3:a:otrs:otrs_storm::::::::

History

31 Aug 2023, 03:15

Type	Values Removed	Values Added
References		(MLIST) https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html -

12 Jul 2022, 17:42

Type	Values Removed	Values Added
CWE	~~CWE-77~~	CWE-78

28 Mar 2022, 21:03

Type	Values Removed	Values Added
References	~~(CONFIRM) https://otrs.com/release-notes/otrs-security-advisory-2022-03/ -~~	(CONFIRM) https://otrs.com/release-notes/otrs-security-advisory-2022-03/ - Release Notes, Vendor Advisory
CVSS	v2 : ~~unknown~~ v3 : ~~unknown~~	v2 : 9.0 v3 : 8.8
CPE		cpe:2.3:a:otrs:otrs:::::::: cpe:2.3:a:otrs:otrs_itsm:::::::: cpe:2.3:a:otrs:otrs_storm::::::::
CWE		CWE-77
First Time		Otrs otrs Storm Otrs otrs Otrs Otrs otrs Itsm

21 Mar 2022, 10:15

Type	Values Removed	Values Added
New CVE

Information

Published : 2022-03-21 10:15

Updated : 2023-12-10 14:22

NVD link : CVE-2021-36100

Mitre link : CVE-2021-36100

CVE.ORG link : CVE-2021-36100

JSON object : View

Products Affected

otrs

otrs_storm
otrs_itsm
otrs

CWE

CWE-78

Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')

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