Vulnerabilities (CVE)

Filtered by vendor Otrs Subscribe
Total 148 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2018-7567 1 Otrs 1 Otrs 2024-04-11 9.0 HIGH 7.2 HIGH
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.
CVE-2024-23790 1 Otrs 1 Otrs 2024-02-02 N/A 9.8 CRITICAL
Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.
CVE-2024-23792 1 Otrs 1 Otrs 2024-02-02 N/A 6.5 MEDIUM
When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
CVE-2024-23791 1 Otrs 1 Otrs 2024-02-02 N/A 7.5 HIGH
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
CVE-2023-6254 1 Otrs 1 Otrs 2023-12-10 N/A 7.5 HIGH
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.
CVE-2023-38060 1 Otrs 1 Otrs 2023-12-10 N/A 8.8 HIGH
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.  This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
CVE-2023-5422 1 Otrs 1 Otrs 2023-12-10 N/A 9.1 CRITICAL
The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication. As the SSL_get_verify_result() function is not used the certificated is trusted always and it can not be ensured that the certificate satisfies all necessary security requirements. This could allow an attacker to use an invalid certificate to claim to be a trusted host, use expired certificates, or conduct other attacks that could be detected if the certificate is properly validated. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
CVE-2023-5421 1 Otrs 1 Otrs 2023-12-10 N/A 5.5 MEDIUM
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
CVE-2023-38057 1 Otrs 1 Survey 2023-12-10 N/A 5.4 MEDIUM
An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.
CVE-2023-38056 1 Otrs 1 Otrs 2023-12-10 N/A 7.2 HIGH
Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
CVE-2023-38058 1 Otrs 1 Otrs 2023-12-10 N/A 4.3 MEDIUM
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.
CVE-2023-38059 1 Otrs 1 Otrs 2023-12-10 N/A 5.3 MEDIUM
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
CVE-2023-2534 1 Otrs 1 Otrs 2023-12-10 N/A 8.1 HIGH
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
CVE-2023-1250 1 Otrs 1 Otrs 2023-12-10 N/A 7.8 HIGH
Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
CVE-2023-1248 1 Otrs 1 Otrs 2023-12-10 N/A 6.1 MEDIUM
Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).This issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
CVE-2018-17883 1 Otrs 1 Otrs 2023-12-10 N/A 6.1 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.
CVE-2022-4427 1 Otrs 1 Otrs 2023-12-10 N/A 9.8 CRITICAL
Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
CVE-2022-39049 1 Otrs 1 Otrs 2023-12-10 N/A 4.8 MEDIUM
An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.
CVE-2022-39052 1 Otrs 1 Otrs 2023-12-10 N/A 6.5 MEDIUM
An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system
CVE-2022-3501 1 Otrs 1 Otrs 2023-12-10 N/A 7.5 HIGH
Article template contents with sensitive data could be accessed from agents without permissions.