Vulnerabilities (CVE)

Filtered by vendor Otrs Subscribe
Total 148 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2022-39051 1 Otrs 1 Otrs 2023-12-10 N/A 8.8 HIGH
Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package
CVE-2022-39050 1 Otrs 1 Otrs 2023-12-10 N/A 4.8 MEDIUM
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
CVE-2022-32739 1 Otrs 2 Calendar Resource Planning, Otrs 2023-12-10 5.0 MEDIUM 5.3 MEDIUM
When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number.
CVE-2022-0475 1 Otrs 1 Otrs 2023-12-10 3.5 LOW 5.4 MEDIUM
Malicious translator is able to inject JavaScript code in few translatable strings (where HTML is allowed). The code could be executed in the Package manager. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.32 and prior versions, 8.0.x version: 8.0.19 and prior versions.
CVE-2022-32740 1 Otrs 1 Otrs 2023-12-10 4.3 MEDIUM 5.3 MEDIUM
A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.
CVE-2022-1004 1 Otrs 1 Otrs 2023-12-10 4.0 MEDIUM 4.3 MEDIUM
Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.
CVE-2022-32741 1 Otrs 1 Otrs 2023-12-10 5.0 MEDIUM 5.3 MEDIUM
Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.
CVE-2021-36100 1 Otrs 3 Otrs, Otrs Itsm, Otrs Storm 2023-12-10 9.0 HIGH 8.8 HIGH
Specially crafted string in OTRS system configuration can allow the execution of any system command.
CVE-2022-0473 1 Otrs 1 Otrs 2023-12-10 3.5 LOW 4.8 MEDIUM
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.
CVE-2022-0474 1 Otrs 1 Custom Contact Fields 2023-12-10 3.5 LOW 3.5 LOW
Full list of recipients from customer users in a contact field could be disclosed in notification emails event when the notification is set to be sent to each recipient individually. This issue affects: OTRS AG OTRSCustomContactFields 8.0.x version: 8.0.11 and prior versions.
CVE-2021-36097 1 Otrs 1 Otrs 2023-12-10 4.0 MEDIUM 4.3 MEDIUM
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
CVE-2013-4717 1 Otrs 2 Otrs, Otrs Itsm 2023-12-10 6.5 MEDIUM 8.8 HIGH
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
CVE-2013-4718 1 Otrs 2 Otrs, Otrs Itsm 2023-12-10 3.5 LOW 5.4 MEDIUM
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.
CVE-2021-21439 1 Otrs 1 Otrs 2023-12-10 4.3 MEDIUM 6.5 MEDIUM
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.
CVE-2021-36095 1 Otrs 1 Otrs 2023-12-10 5.0 MEDIUM 5.3 MEDIUM
Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
CVE-2021-21443 1 Otrs 1 Otrs 2023-12-10 4.0 MEDIUM 4.3 MEDIUM
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
CVE-2021-36093 1 Otrs 1 Otrs 2023-12-10 5.0 MEDIUM 5.3 MEDIUM
It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
CVE-2021-21440 1 Otrs 1 Otrs 2023-12-10 4.0 MEDIUM 6.5 MEDIUM
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
CVE-2021-36094 1 Otrs 1 Otrs 2023-12-10 3.5 LOW 5.4 MEDIUM
It's possible to craft a request for appointment edit screen, which could lead to the XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
CVE-2021-36091 1 Otrs 1 Otrs 2023-12-10 4.0 MEDIUM 4.3 MEDIUM
Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.