Vulnerabilities (CVE)

Filtered by vendor Otrs Subscribe
Total 148 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2019-10066 1 Otrs 1 Otrs 2023-12-10 3.5 LOW 5.4 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS.
CVE-2019-9753 1 Otrs 1 Otrs 2023-12-10 4.0 MEDIUM 4.3 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
CVE-2019-12746 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 4.3 MEDIUM 6.5 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
CVE-2019-9752 2 Opensuse, Otrs 3 Backports Sle, Leap, Otrs 2023-12-10 3.5 LOW 5.4 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
CVE-2019-13458 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 4.0 MEDIUM 6.5 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.
CVE-2018-16586 2 Debian, Otrs 2 Debian Linux, Open Ticket Request System 2023-12-10 4.3 MEDIUM 4.3 MEDIUM
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
CVE-2018-19143 2 Debian, Otrs 2 Debian Linux, Open Ticket Request System 2023-12-10 5.5 MEDIUM 6.5 MEDIUM
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
CVE-2018-16587 2 Debian, Otrs 2 Debian Linux, Open Ticket Request System 2023-12-10 5.8 MEDIUM 6.5 MEDIUM
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
CVE-2018-19141 2 Debian, Otrs 2 Debian Linux, Open Ticket Request System 2023-12-10 3.5 LOW 4.8 MEDIUM
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.
CVE-2018-14593 2 Debian, Otrs 2 Debian Linux, Open Ticket Request System 2023-12-10 6.5 MEDIUM 8.8 HIGH
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
CVE-2018-19142 1 Otrs 1 Open Ticket Request System 2023-12-10 3.5 LOW 4.8 MEDIUM
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
CVE-2018-10198 1 Otrs 1 Otrs 2023-12-10 4.0 MEDIUM 4.3 MEDIUM
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
CVE-2017-17476 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 6.8 MEDIUM 8.8 HIGH
Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.
CVE-2017-14635 1 Otrs 1 Otrs 2023-12-10 6.5 MEDIUM 8.8 HIGH
In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.
CVE-2017-9299 1 Otrs 1 Otrs 2023-12-10 4.3 MEDIUM 6.1 MEDIUM
Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected.
CVE-2017-16921 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 9.0 HIGH 8.8 HIGH
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
CVE-2017-16664 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 6.5 MEDIUM 8.8 HIGH
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.
CVE-2017-16854 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 4.0 MEDIUM 6.5 MEDIUM
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
CVE-2017-9324 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 6.5 MEDIUM 8.8 HIGH
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
CVE-2017-15864 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 4.0 MEDIUM 8.8 HIGH
In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.