Vulnerabilities (CVE)

Filtered by vendor Otrs Subscribe
Total 148 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2020-1772 3 Debian, Opensuse, Otrs 4 Debian Linux, Backports Sle, Leap and 1 more 2023-12-10 5.0 MEDIUM 7.5 HIGH
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVE-2020-1766 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 4.3 MEDIUM 6.1 MEDIUM
Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
CVE-2013-3551 1 Otrs 2 Otrs, Otrs Itsm 2023-12-10 4.0 MEDIUM 6.5 MEDIUM
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
CVE-2013-2637 2 Opensuse, Otrs 3 Opensuse, Faq, Otrs Itsm 2023-12-10 4.3 MEDIUM 6.1 MEDIUM
A Cross-Site Scripting (XSS) Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 via changes, workorder items, and FAQ articles, which could let a remote malicious user execute arbitrary code.
CVE-2019-18179 3 Debian, Opensuse, Otrs 4 Debian Linux, Backports Sle, Leap and 1 more 2023-12-10 4.0 MEDIUM 4.3 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
CVE-2020-1765 3 Debian, Opensuse, Otrs 4 Debian Linux, Backports Sle, Leap and 1 more 2023-12-10 5.0 MEDIUM 5.3 MEDIUM
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
CVE-2013-4088 1 Otrs 1 Otrs 2023-12-10 4.0 MEDIUM 6.5 MEDIUM
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
CVE-2013-2625 3 Debian, Opensuse, Otrs 5 Debian Linux, Opensuse, Faq and 2 more 2023-12-10 6.4 MEDIUM 6.5 MEDIUM
An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified
CVE-2019-13457 1 Otrs 1 Otrs 2023-12-10 4.0 MEDIUM 4.3 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
CVE-2020-1768 1 Otrs 1 Otrs 2023-12-10 5.5 MEDIUM 5.4 MEDIUM
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
CVE-2019-10065 1 Otrs 1 Otrs 2023-12-10 4.0 MEDIUM 4.3 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.
CVE-2019-18180 1 Otrs 1 Otrs 2023-12-10 5.0 MEDIUM 7.5 HIGH
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.
CVE-2020-1767 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 3.5 LOW 4.3 MEDIUM
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
CVE-2018-20800 1 Otrs 1 Otrs 2023-12-10 5.5 MEDIUM 6.5 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
CVE-2019-9892 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 4.0 MEDIUM 6.5 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
CVE-2019-12248 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 4.3 MEDIUM 4.3 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
CVE-2019-12497 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 5.0 MEDIUM 5.3 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
CVE-2019-9751 1 Otrs 1 Otrs 2023-12-10 3.5 LOW 4.8 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm.
CVE-2019-10067 1 Otrs 1 Otrs 2023-12-10 3.5 LOW 5.4 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.
CVE-2018-11563 2 Debian, Otrs 2 Debian Linux, Otrs 2023-12-10 4.9 MEDIUM 4.6 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.