Total
131 CVE
| CVE | Vendors | Products | Updated | CVSS v2 | CVSS v3 |
|---|---|---|---|---|---|
| CVE-2021-36096 | 1 Otrs | 1 Otrs | 2023-12-10 | 4.0 MEDIUM | 4.9 MEDIUM |
| Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions. | |||||
| CVE-2020-1778 | 1 Otrs | 1 Otrs | 2023-12-10 | 4.0 MEDIUM | 4.3 MEDIUM |
| When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions. | |||||
| CVE-2021-21438 | 1 Otrs | 2 Faq, Otrs | 2023-12-10 | 4.0 MEDIUM | 4.3 MEDIUM |
| Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions. | |||||
| CVE-2020-1777 | 1 Otrs | 1 Otrs | 2023-12-10 | 5.0 MEDIUM | 5.3 MEDIUM |
| Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions. | |||||
| CVE-2021-21435 | 1 Otrs | 1 Otrs | 2023-12-10 | 4.3 MEDIUM | 6.5 MEDIUM |
| Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions. | |||||
| CVE-2020-1771 | 1 Otrs | 1 Otrs | 2023-12-10 | 3.5 LOW | 5.4 MEDIUM |
| Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. | |||||
| CVE-2019-16375 | 1 Otrs | 1 Otrs | 2023-12-10 | 3.5 LOW | 5.4 MEDIUM |
| An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article. | |||||
| CVE-2020-1773 | 1 Otrs | 1 Otrs | 2023-12-10 | 5.5 MEDIUM | 8.1 HIGH |
| An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions. | |||||
| CVE-2020-1770 | 3 Debian, Opensuse, Otrs | 4 Debian Linux, Backports Sle, Leap and 1 more | 2023-12-10 | 4.0 MEDIUM | 4.3 MEDIUM |
| Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. | |||||
| CVE-2020-1776 | 1 Otrs | 1 Otrs | 2023-12-10 | 4.0 MEDIUM | 4.3 MEDIUM |
| When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions. | |||||
| CVE-2020-1769 | 2 Opensuse, Otrs | 3 Backports Sle, Leap, Otrs | 2023-12-10 | 4.0 MEDIUM | 4.3 MEDIUM |
| In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. | |||||
| CVE-2020-1775 | 1 Otrs | 1 Otrs | 2023-12-10 | 4.3 MEDIUM | 4.3 MEDIUM |
| BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions. | |||||
| CVE-2020-1774 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2023-12-10 | 4.0 MEDIUM | 4.9 MEDIUM |
| When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions. | |||||
| CVE-2020-1772 | 3 Debian, Opensuse, Otrs | 4 Debian Linux, Backports Sle, Leap and 1 more | 2023-12-10 | 5.0 MEDIUM | 7.5 HIGH |
| It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. | |||||
| CVE-2020-1766 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2023-12-10 | 4.3 MEDIUM | 6.1 MEDIUM |
| Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions. | |||||
| CVE-2013-3551 | 1 Otrs | 2 Otrs, Otrs Itsm | 2023-12-10 | 4.0 MEDIUM | 6.5 MEDIUM |
| Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism. | |||||
| CVE-2019-18179 | 3 Debian, Opensuse, Otrs | 4 Debian Linux, Backports Sle, Leap and 1 more | 2023-12-10 | 4.0 MEDIUM | 4.3 MEDIUM |
| An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions. | |||||
| CVE-2020-1765 | 3 Debian, Opensuse, Otrs | 4 Debian Linux, Backports Sle, Leap and 1 more | 2023-12-10 | 5.0 MEDIUM | 5.3 MEDIUM |
| An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions. | |||||
| CVE-2013-4088 | 1 Otrs | 1 Otrs | 2023-12-10 | 4.0 MEDIUM | 6.5 MEDIUM |
| Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism. | |||||
| CVE-2019-13457 | 1 Otrs | 1 Otrs | 2023-12-10 | 4.0 MEDIUM | 4.3 MEDIUM |
| An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on. | |||||